Police, council and Nexus team now based at South Shields Interchange

Fri 13 Nov 2026 · Written for Visit South Shields from the sources below.

Checked 13 Nov 2026.

A team made up of Northumbria Police officers, South Tyneside Council staff and Nexus staff now has a permanent base at South Shields Interchange, where the Metro and buses meet in the town centre. The South Tyneside Engagement and Partnership (STEP) team officially opened its hub this week in the former Nexus Travel Centre. (BBC News, 12 Nov 2026: crime-tackling hub opens at transport interchange; checked 13 Nov 2026)

The team was set up after years of complaints about anti-social behaviour around the interchange. The idea is that having staff visibly on site will put people off causing trouble. The team had already been working in the town centre over the summer, and Nexus says anti-social behaviour has dropped since then. People the BBC spoke to welcomed the hub, and some said they had stayed away from the area at night. (BBC News, 12 Nov 2026: crime-tackling hub opens at transport interchange; checked 13 Nov 2026)

If you're visiting: the interchange is the stop for the Market Place, The Word and the town centre, and Ocean Road leads from the town centre down to the seafront (see Things to do). The BBC report doesn't mention any changes to Metro or bus services. For routes, the ferry and live service updates, see Getting here.

More: Parking, Christmas in South Shields 2026 (the lights switch-on in the Market Place is from 6pm on 19 November).